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Study Guide
Pre-Match Queue
Pre-Match Queue
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Video Transcription
Video Summary
The video explains changes to the pre-add match queue. In the current system, the pre-add match queue shows the full history of all pre-add returns received to date. In the upcoming release, the queue will display only the most recent pre-add return. To view historical pre-add returns in the new version, users should navigate to Claims > History > Pre-add Return, where they can access the same historical view as before, download text files, and drill into any processed pre-add return.
Keywords
pre-add match queue changes
most recent pre-add return
historical pre-add returns
Claims History Pre-add Return navigation
download and drill into processed pre-add returns
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