Study Guide-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the pre-add match queue. In the current system, the pre-add match queue shows the full history of all pre-add returns received to date. In the upcoming release, the queue will display only the most recent pre-add return. To view historical pre-add returns in the new version, users should navigate to Claims > History > Pre-add Return, where they can access the same historical view as before, download text files, and drill into any processed pre-add return.

Keywords

pre-add match queue changes

most recent pre-add return

historical pre-add returns

Claims History Pre-add Return navigation

download and drill into processed pre-add returns