Training Course 1-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the pre-add match queue. In the current system, selecting “Pre-Add Matches” displays a history of all pre-add returns received to date. In the upcoming release, the pre-add match queue will only show the most recent pre-add return. To view prior pre-add returns, users should navigate to Claims > History > Pre-Add Return, where they can access the same historical view as before, download text files, and drill into any processed pre-add return.

Keywords

pre-add match queue

pre-add returns history

upcoming release changes

Claims History Pre-Add Return

download processed pre-add return text files